Privacy Policy

 

 

Effective Date: 25/08/25

 

Pure Scottish Skincare (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

​

 

 

 

Information We Collect

 

 

We may collect the following information when you use our site or services:

 

• Personal details (name, email address, billing/shipping address, phone number)

• Payment details (processed securely via our payment provider — we do not store card details)

• Order history and purchase details

• Technical data such as IP address, browser type, and device information

• ​

 

 

 

 

How We Use Your Information

 

 

Your data is used for:

 

• Processing and delivering your orders

• Communicating with you about orders, products, or promotions (if you’ve opted in)

• Improving our website, products, and services

• Complying with legal obligations

• ​

 

 

 

 

Sharing of Information

​

 

 

• We never sell your personal data.

• We may share your details only with trusted third parties such as payment processors, delivery couriers, or website service providers — solely to complete your orders.

• International orders may involve data transfer outside the UK to fulfil delivery.

• ​

 

 

 

 

Data Retention

 

 

We retain your data only as long as necessary for legal, accounting, or business purposes.

​

 

 

 

Your Rights

 

 

Under UK GDPR, you have the right to:

 

• Access your personal data

• Request corrections to inaccurate data

• Request deletion of your data

• Withdraw consent for marketing communications

 

 

To exercise these rights, contact us at Michelle@purescottishskincare.co.uk.

​

 

 

 

Security

 

 

We take appropriate security measures to protect your data, but no system is completely secure.

​

 

 

 

Changes to This Policy

 

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date.

​

 

 

 

Contact Us

 

 

If you have any questions about this Privacy Policy, please email [Insert Email Address].

​

 

 

 

 Terms & Conditions

 

 

Effective Date: [Insert Date]

 

These Terms & Conditions govern your use of our website and the purchase of products from Pure Scottish Skincare. By accessing our site and placing an order, you agree to these terms.

​

 

 

 

1. General

 

 

• Our website and products are provided by Pure Scottish Skincare, based in Scotland, UK.

• These terms apply to all online sales, unless otherwise agreed in writing.

• ​

 

 

 

 

2. Product Information

 

 

• All products are handmade in small batches, so slight variations in colour, scent, or texture may occur. This does not affect product quality.

• Product descriptions and ingredients are provided in good faith. Always check labels for allergens before use.

 

 

 

 

3. Orders & Payment

 

 

• Orders are only confirmed once full payment has been received.

• Payments are securely processed through our third-party payment provider. We do not store card details.

• We reserve the right to refuse or cancel an order for any reason, including suspected fraud.

 

 

 

 

4. Shipping & Delivery

 

 

• UK orders ship free of charge.

• Worldwide shipping is a flat rate of £25, with free worldwide shipping on orders over £200.

• Delivery times are estimates only. We are not responsible for courier delays, customs clearance delays, or other circumstances beyond our control.

• See our [Shipping Policy] for full details.

 

 

 

​

5. Returns & Refunds

 

 

• Due to the nature of skincare products, we cannot accept returns of opened items.

• Unopened items may be returned within 14 days (see [Returns & Refunds Policy]).

• Refunds will not include original shipping costs unless the item is faulty.

 

 

 

 

6. Limitation of Liability

 

 

• Our products are intended for external use only.

• We are not responsible for adverse reactions or misuse of products. Always carry out a patch test before use.

• To the maximum extent permitted by law, Pure Scottish Skincare is not liable for indirect or consequential losses.

 

 

 

 

7. Intellectual Property

 

 

• All content on this site (branding, images, product descriptions, text, and logos) is the intellectual property of Pure Scottish Skincare.

• You may not reproduce, copy, or use our content without prior written consent.

 

 

 

 

8. Governing Law

 

 

• These Terms & Conditions are governed by the laws of Scotland and the United Kingdom.

• Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

 

 

 

 

9. Changes to Terms

 

 

We reserve the right to update or amend these Terms & Conditions at any time. Updates will take effect once posted on our website.